خطة العمل

تحتوي الخطة علي الاساسيات المهمة لفهم وتنفيذ الخطة. يجب المحافظة علي قصر الخطة بالتركيز علي ما يحتاجة القارئ لتنفيذها و ازالة اي
حشو من الكلمات التي لاتفيد الكاتب او القارئ وتجنب الاخطاء الإملائية التي قد تحير القارئ او تؤدي الي التطبيق الخاطأ للخطة. الكثير من الخطط ينتهي بها الأمر بالاختباء بين الرفوف بسبب صعوبة فهمها وتفسيرها علي ارض الواقع.

ينصح ببناء خطة العمل على الواقع حتي لا يصبح تأثيرها عكسي علي الشركة. الإفراط في التفاؤل وفي توقعات المبيعات قد يؤدي إلى زيادة النفقات العامة التي قد تسبب أزمة في التدفقات النقدية وخفض التكاليف. رجال الأعمال والممولين والشركاء التجاريين والموظفين يستطيعون ملاحضة الإفراط في التفاؤل الذي يتجاهل الضعف الموجود في الخطة أو التهديدات الخارجية التي قد توقف تنفيذ الخطة مستقبلا.paper_custom_magnify_19689

تحتوي الخطة معلومات كثيرة ولكن ليس كل المعلومات يجب تقديمها في مقدمة او وسط الخطة.  المعلومات التفصيلية مكانها ملحق الخطة. على سبيل المثال، تفصيل التوقعات المالية والسير الذاتية للموظفين والمعلومات الفنية للمنتجات يفضل وضعها في الملحق.

اجعل مظهر الخطة المطبوعة مهني بتغليفها بغلاف يمثل قيمة الخطة. يفضل ان تبدأ الخطة بصفحة المحتويات وصفحة الملخص التنفيذي الذي يلخص النقاط الرئيسية للخطة ابتدأ بالغرض من الخطة. الرسوم البيانية تضفي لمسة احترافية للخطة خاصةً اذا كانت تلك الرسوم تختصر الكثير من المعلومات والارقام.

كتابة خطة العمل يبدأ بالتعرف علي نقاط القوة الموجودة الان لدي الشركة او مؤسسي المشروع ثم الاستفادة من هذة النقاط لتحقيق المراد من الخطة. يمكن معرفة نقاط القوة من المعلومات الموجودة في الشركة او التغذية الراجعة من العملاء. ايضا اثناء كتابة الخطة يجب الاعتراف بنقاط الضعف الموجودة في الشركة او لدي مؤسسي المشروع وتجنب وضع انشطة رئيسية تتاثر بهذه النقاط حتي يتم التعامل مع الضعف الموجود او تلاشيه.

يجب التعرف والتعامل مع التهديدات التجارية الموجودة في السوق المستهدف. يمكن التعرف علي هذه التهديدات بواسطة دراسة او مسح شامل للسوق لمعرفة التهديدات الحالية والتغيرات المحتملة التي قد تمثل خطر علي الشركة او المشروع الذي تعد له خطة العمل. كما ان هناك تهديدات فان الفرص الثمينه تتواجد بجانب كل تهديد في السوق. دراسة السوق والمنتجات والخدمات المقدمة ستظهر الفرص التي يمكن استغلالها بتوظيف نقاط القوة التي تتميز بها الشركة او مؤسسي المشروع.

The 5 levels of change

We face opportunities and challenges everyday. Taking advantage of the opportunities or managing the challenges involves change and maybe moving workers out of their comfort zone. Each challenge or opportunity requires different management and change level. The following is a spectrum of change levels that will cover almost every challenge faced in business.

Level 1: Improve efficiency

2014-12-19 20.51.12Improve efficiency by determining if workers are putting the right effort at the right place. Take a look at the current work practices and if the workers are doing what they are suppose to do.
Worker competence and willingness to work are two major factors at this level. Superstars in box 1 are those who are competent and willing to work. They are go-getters who you only need to describe the job for them and they will execute it flawlessly. Workers in box 2 are good workers who are willing to work, but not competent enough to execute a faultless job. Training and development are the solution to increase the workers’ efficiency in this box. Competent and experienced workers in box 3 are unwilling to do their jobs for different reasons. Motivation may help improve the efficiency in box 3 but the workers are choosing not to work for different reasons. Workers in box three knows the rules and regulations, knows the lube holes, shortcuts and exceptions. Troublemakers are usually found in this box and the leader or manager should be careful with them. Workers in box 4 are either new workers or older workers who’ve been moved to a new job without proper training. Their unwillingness to work may be affected by their incompetence or the neglect they feel after they have been assigned to their new role. The leader should either replace workers in the box or train and motivate them to do their jobs.

Level 2: High performance.

Importance vs UrgencyExecuting the right business process. Focus on the important and not urgent part of the business before they become important and urgent. Important and urgent businesses are usually executed in a firefighting mood which lead to mistakes or substandard jobs. Organize work by using the right procedures and setting priorities with key performance indicators and milestones. Pareto Principle states that 80 percent of all the things being done are executed by 20 percent of the right effort by the right people. Assign the right workers with the right resources to high yielding part of the business.

Level 3: Improve, eliminate and copy.

Cut or improve some of the steps from the best process recognized for the business. In level 2 we selected to automate processes to conduct the organizational business, but we need to improve or trim some of the redundant steps that take up time and recourses with little or no positive effect. Redesign the business process by eliminating the unnecessary steps, improve vital steps and imbed best practices in the process. Revisit the business process with fresh and unbiased eyes. Some of the steps in the process were put to inflate somebody’s ego. Other steps were useful for many years, but became absolute now. Some activities and regulations are practiced in the organization for no apparent reason. When asked, the workers will say “we always do it this way, but we are not sure why!” Simple questions can reveal a lot of wrong practice. The same simple questions can be directed to top management and floor workers.

2014-12-17 08.53.29Organization’s do not work soon. Competitors with similar products are produced by similar processes or even better. The organization should explore how others are executing their businesses and find ways and means to adapt them in the organization. Change will always have resistance from workers living in their comfort zone. Not Invented Here (NIH) is one of the hurdles that workers used to stop or even sabotage processes or practices they did not develop internally in the organization. Workers ego and selfishness will find faults and difficulties in the new best practices they did not develop. Resistance can be handled by explaining or demonstrating the benefits of the new best practice and how it may help the workers in their daily work.

Level 4: Think out of the box.

Brainstorm new idea nobody thought could be possible or feasible. The new ideas may have a slim chance to succeed, but experimenting with these ideas after careful thought may yield great results. The new ideas may lead to other possibilities worth further exploring. Integration between different tools or technologies can result in different possibilities and products. New ideas are always welcome, but implementing them will face Great resistance. Change management is a major factor in getting the new ideas go through the comfort zone.

Level 5: Breakthrough.

Complete shift in the thinking paradigm. In this level the business owner was exploring new territories that never been explored before. The breakthrough might be in changing the future direction by more than 90 degrees. Intel dropped the memory chip business and pursued the processor business. Steve Job reduced the Apple products from 12 to only fore after his legendary return to Apple.

 

Simplified Business Coaching

Businbusiness_grey_stickmen_shake_hands_pc_800_clr_1570ess coaching provides the business owner time and space to stand down and reflect on the overall business. Business coaching will give the leadership team the opportunity to voice their concerns, discuss their challenges, and future circumstances. Business and personal coaching are similar, to some extent, to sport coaching because the coach will help the individuals to discover their true capabilities and overcome mentally set limitations. 

Business and personal coaching are both build on the trust between the coach and the client. A professional coach asks the right question at the right time to provoke the client thoughts and imagination. Business coaching is located between therapy and consulting. The coach’s power-questions inspire the client to search through his or her experience to find new answers and the means to overcome the challenge or solve the problem.

For more information on coaching and to request a free professional online coaching session please click here.

 

Another Good Initiative

ImageNew initiatives are important at work to improve the existing work processes or initiate new process. Initiatives can be new products or another sub-product. Organizations usually encourage employees to present new initiatives frequently. Some organizations evaluate their engineers or experts by the number of initiatives they produce every year. I was discussing this issue with a consultant once, and he complained that some organizations evaluate the engineers’ yearly bonus on number of new “money-saving” projects. These organization end up with multiple projects by the end of the year waiting for execution.

The problem with “opportunity” initiatives or “money-saving” initiatives is in their evaluation. Many initiatives promise to solve the organizational problems, save $$$, or introduce found breaking products that will make the organization the best in its market segment. Very few initiatives produce %90 of promised result. Most of the initiatives stray in a side track or end up as an embarrassing memory. Initiatives should be supported with a strong change management  plan and good management support or it will be one of the arrows in the attached figure!

كيفة وضع الاهداف الشخصية والمهنية

I would like to apologize to the blog visitors and readers for presenting this post (video) in Arabic language. Many visitors and friends asked me to blog in Arabic and this is my first start in the blog.

Part 1

Part 2

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Technical Position Training

Technical employees need intensive technical training but also need managerial and leadership training to advance in their jobs. Some organizations start the administrative and managerial training too late which make the technical employees struggle in approving and implementing their ideas.


Technical Position Training Model

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Does Your Goals Match Your Organization’s Goals?

Listen to this postMany employees work very hard to achieve their personal goals thinking that these goals would help them to excel in the their careers. Sometimes, personal and career goals are a perfect match because the individual had planned it that way. We all have needs and wants that appeal to us. We would like to achieve them but they do not help us to climb that steep professional ladder to reach the desired promotion or salary increase. Reading the following pages would help identifying your personal strength and weakness and guiding in converting the weakness to a strength to reach your challenging goals. The last page would help the reader to compare his or her personal goals with their organizational goals. The reader is asked to match his or her goals with the career goals and try to aim for a common goal that develop him or her and to achieve the organization’s objectives.

Many employees work very hard to meet their personal goals thinking that these goals would help them to excel in the their careers. Sometimes,personal and career goals are a perfect match because the person had planned it that way. We all have needs and wants that appeal to us. We would like to achieve them but they do not help us to climb that steep professional ladder to reach the desired promotion or salary increase. Reading the attached pages (by clicking here) would help identifying your personal strength and weakness and guiding converting the weakness to a strength to reach your challenging goals.


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How to set your personal goals?

Listen to this postPersonal GoalsMany of us had assembled a toy or a piece of furniture before. You probably did the assembly with the help of the instruction sheet or a drawing which was folded inside the box. Researchers found that many people spend long time to plan their vacation and take care of the little details to enjoy every hour of their vacation time. The same people
would not spend half of that time to plan their lives. Planning our life and careers would start by identifying our short-term and long-term goals. We should articulate the goal and then set a plan to achieve them. We need to select the achievable and realistic goals to improve our life. You will be able to set your personal goals and write a plan to achieve by simply reading the following text and follow the simple guidelines.

Many of us had assembled a toy or a piece of furniture before. You probably did the assembly with the help of the instruction sheet or a drawing which was folded inside the box. Researchers found that many people spend long time to plan their vacation and take care of the little details to enjoy every hour of their vacation time. The same people would not spend half of that time to plan their lives. Planning our life and careers would start by identifying our short-term and long-term goals. We should articulate the goal and then set a plan to achieve them. We need to select the achievable and realistic goals to improve our life. You will be able to set your personal goals and write a plan to achieve by simply clicking on and reading the following PDF file the simple guidelines. Please click on “How to set your personal goals” to download the file.


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