How Does It Help Us!
August 1, 2010 2 Comments
Teams or departments acquire skills, experience and knowledge while doing their daily work and overcoming the new challenges they meet occasionally. The knowledge and experience are learned by the team members or the department employees only. Other employees in the same organization will not learn that important experience or knowledge if it was not documented and shared. However, “knowledge is power” as they say, and many department managers or leaders would like to keep the knowledge or experience confined within their teams or departments. The new knowledge might speed up the work process, prevent mistakes, save money or do these advantages and that’s why some people avoid sharing them. The team is afraid that they might lose there competitive advantage if they share what they have learned. If you approach the team leader or the department manager and ask him or her to share with you that knowledge, they would say something like “how does it help us!” and they mean that they will consume their valuable time and give their competitive advantage when they share their advantages without feeling any direct benefit to them. Not knowing that sharing the information will benefit them indirectly especially if they are working in the same organization. They will benefit a lot when they share. They will have better support from the supporting staff, they will have less mistakes and fewer wrong deliveries and they will have smoother supply chain. The organization will do better and will be more profitable which will generate more capital to invest and grow. When somebody tell you “how does it help us!” you tell them that everybody will serve and cooperate better with them when they share their competitive advantage.